IT Technician Security Clearance
Job in
Pearl City, Honolulu County, Hawaii, 96782, USA
Listed on 2026-09-03
Listing for:
SAIC
Full Time
position Listed on 2026-09-03
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Description SAIC is seeking an IT Technician to support USPACOM J7 at Camp Smith in Honolulu, Hawaii. The IT Technician provides Tier 1 help desk support, assists with IT assets and account management, and supports the IT Project Lead in executing IT-related initiatives. This position requires foundational IT support experience and a strong customer service mindset.
JOB DESCRIPTION:
* Provide Tier 1 help desk support to end users; troubleshoot and resolve routine IT issues or escalate as needed.
* Assist with J7 NMCI and HQ IT asset inventory, tracking, user assignment, and tech refresh preparation.
* Maintain functionality of Networked systems and HQ printers (NMCI, Nautilus, MPE etc); troubleshoot issues, coordinate maintenance, and ensure supply availability.
* Support onboarding and out - processing tasks related to IT equipment issuance, user account creation, and account retirement.
* Assist with drafting and updating SOPs and IT documentation under direction of the IT Project Lead.
* Support IT Project Lead with administrative, technical, and coordination tasks.
* Maintain a customer - focused, professional approach when supporting J7 personnel. Qualifications REQUIRED
EDUCATION AND EXPERIENCE:
* Bachelor's degree and two (2)+ years of IT-related experience, OR four (4) additional years of experience in lieu of a degree.
* Experience providing IT support with strong customer service focus.
REQUIRED
CERTIFICATIONS:
* Must have a current DoD IAT Level II or higher certification such as Security+, CySA+, etc.
REQUIRED CLEARANCE:
* Must have an active Secret clearance with ability to obtain TS/SCI clearance.
* Must be a current U.S. Citizen. Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
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