Operations Coordinator

Job Responsibilities

• Coordinate and assign the work and equipment of Night Shipping operations
• Enhance shipping-process efficiency and ensure compliance with standard operating procedures
• Communicate with Sales and department leaders regarding changes to loads and shorts
• Assist in problem solving to provide a high level of customer satisfaction
• Create and maintain databases and spreadsheets and prepare summary information for manager review
• Prepare and update recurring and routine internal reports and collect and verify data
• Evaluate operational performance and participate in creating strategic improvement ideas
• Train new selectors in the putty system and shorts process
• Prioritize routes for selection
• Create truck load sheets once routing/putty is set up
• Conduct pre-shift meetings as needed
• Locate product missing from slots
• Process orders into the putty system
• Set up truck loading sequence
• Audit loads
• Determine whether substitutions can be made when needed

• High School Diploma or equivalent required
• One year of administrative experience
• Good working knowledge of Microsoft Office applications
• Effective written & oral communication skills
• Strong 10-key skills
• Ability to multi-task
• Must be able to work with all levels within the organization
• Applicants must be currently authorized to work in the United States

Demonstrates strong operational coordination and efficiency in Night Shipping operations, with a focus on compliance, data management, and effective communication across departments. Capable of training staff and enhancing customer satisfaction through problem-solving and strategic improvements.

• Operational Coordination
• Data Management
• Effective Communication
• Training and Development
• Process Improvement

• Microsoft Office Applications
• 10-Key Skills
• Database Management
• Spreadsheet Creation
• Order Processing
• Routing and Scheduling
• Load Auditing
• Putty System Proficiency
• Report Preparation
• Operational Performance Evaluation

• Multi-Tasking
• Customer Satisfaction Focus
• Problem Solving
• Interpersonal Skills
• Written Communication

• High School Diploma or Equivalent

• Night Shipping Operations
• Standard Operating Procedures
• Internal Reporting
• Operational Efficiency
• Product Slot Management