Dispatcher, Transportation

What Sets Us Apart

Our work is complex, fast-moving, and highly collaborative. Success at Odyssey requires individuals who operate with urgency, communicate effectively, take ownership, and work across teams to solve real business challenges.

Our culture is grounded in five core values:

Win Together

Innovate Boldly

Drive Results

Customer Centric

Guide with Care

These values shape how we make decisions, support our customers, and show up for one another. At Odyssey, you are not simply joining a company—you are helping build what comes next.

Work Model: Onsite

Work Schedule: Full-time, averaging 40 hours per week. Overtime may be required as scheduled.

Travel Requirements: None

Supervisory Responsibilities: No

Reports to: Manager, Dispatch

Odyssey Logistics is seeking a Dispatcher to coordinate freight shipments throughout the island of Oahu and manage interisland shipments traveling to and from Oahu.

The Dispatcher will communicate directly with drivers, customers, and internal operations teams to ensure pickups and deliveries are completed safely, professionally, efficiently, and on time. This role requires strong organizational skills, attention to detail, sound judgment, and the ability to resolve transportation issues in a fast-paced logistics environment.

As a Dispatcher, you will play an essential role in keeping freight moving efficiently while supporting drivers, customers, and internal operations teams.

• Dispatch and check in drivers throughout the workday.
• Assign drivers, tractors, trailers, and freight loads.
• Plan and manifest driver route sequences.
• Coordinate the movement of loads with dispatchers, warehouse personnel, and other operational teams.
• Monitor pickups and deliveries to help ensure shipments are completed on schedule.
• Adjust routes and assignments when delays, equipment issues, or operational changes occur.

• Receive and process customer freight pickup requests.
• Coordinate and schedule freight delivery appointments when required.
• Communicate shipment details, route instructions, and delivery requirements to drivers.
• Work with drivers to resolve pickup, delivery, routing, or customer-related concerns.
• Support the coordination of interisland freight moving to and from Oahu.

• Troubleshoot Over, Short, and Damaged, or OS&D, freight issues.
• Follow established procedures for returned products, pallets, eastbound freight, and other shipment exceptions.
• Communicate professionally with customers, drivers, peers, and management.
• Respond promptly to changing priorities and operational challenges.
• Help identify practical solutions that support safe, timely, and profitable deliveries.

• Ensure dispatch and transportation paperwork is completed accurately and on time.
• Maintain driver logs and Driver Vehicle Inspection Reports, or DVIRs.
• Update fuel, mileage, and driver hours-of-service records.
• Support compliance with Department of Transportation Hours of Service requirements.
• Enter and update customer shipment movements in Truck Mate.
• Maintain accurate freight, driver, route, and delivery records.

• Perform administrative tasks required to support daily dispatch operations.
• Reconcile cash and checks collected by drivers.
• Organize records, documents, and operational information.
• Manage competing priorities and meet daily deadlines.
• Perform additional duties and projects as assigned.

• High School Diploma or GED required.
• At least two years of dispatching experience.
• Transportation, trucking, freight, or logistics industry experience preferred.
• Knowledge of dispatch operations, route planning, freight movement, and driver coordination.
• Knowledge of Department of Transportation Hours of Service regulations.
• Hazardous Materials Certification preferred.
• Experience using Truck Mate or a similar transportation management system preferred.
• Ability to read and interpret safety rules, operating instructions, maintenance instructions, and procedural manuals.
• Strong verbal and written communication skills.
• Ability to communicate…