Auto Parts Store Outside Sales (Full-Time) #233

Outside Salesperson

The Outside Salesperson solicits business, develops and maintains relationships, and trouble-shoots problems with key, target, and potential customer accounts for assigned Bumper to Bumper Auto Parts stores. He or she makes regularly scheduled sales calls as directed by the store manager and sales manager, supports the overall success of store operations and profitability, and promotes sales programs and other customer and team-related activities.

Sales focus is on aftermarket automotive replacement parts, and may include the sale of heavy-duty parts, auto and industrial paint, and body shop supplies and equipment.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Provide exceptional customer service including assisting in determining customer inventory needs, offering options to solve customer problems, and diffusing situations involving upset or dissatisfied customers.
• Research availability of merchandise through computer and catalogs for stock numbers, inventory status, and pricing.
• Check in, put up, and rearrange dealer inventory as needed.
• Call on and visit customers and prospects in their place of business.
• Handle cash and credit transactions, properly invoice/credit customer accounts, maintain ledger balance accounts, and assist Store Manager in collecting accounts receivable.
• Maintain current customer call list/schedule and submit weekly sales call report to Sales Manager, Store Manager and District Manager.

• Daily face to face communication with Store Manager.

• Other functions as needed or requested.

Our benefits (all benefits are based on eligibility and subject to change)

• 401(k) employer matching
• Company Paid Vacation, Holidays, and Sick Days
• Medical, Dental, and Vision
• Company Paid Basic Life Insurance & Long Term Disability
• Short Term Disability
• Flexible Spending Accounts
• Additional Supplemental Life Insurance
• Accident Insurance
• Hospital Indemnity
• Employee Assistance Program
• Employee Purchase Discounts
• Scholarship Program
• Earning Incentives and Bonuses

This job has no supervisory responsibilities.

To perform the job successfully, an individual should demonstrate the following competencies:

Job Knowledge
- Competent in required job skills and knowledge; keeps abreast of current developments; requires minimal supervision.

Managing Customer Focus
- Establishes customer service standards; monitors customer satisfaction; develops new approaches to meeting customer needs.

Customer Service
- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Strategic Thinking
- Analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.

Consultative Selling
- Builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.

Sales Skills
- Achieves sales goals; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills To perform this job successfully, an individual should have basic computer knowledge and familiarity with the Microsoft Office suite of products.

Valid Driver's License (Class E required for MO locations), clean driving record.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals…