Service Technician
Job in
Pearl, Rankin County, Mississippi, 39208, USA
Listed on 2026-07-03
Listing for:
ADT
Full Time
position Listed on 2026-07-03
Job specializations:
-
Trades / Skilled Labor
Maintenance Technician / Mechanic, Field/Service Technician, Installation Technician
Job Description & How to Apply Below
What defines success at ADT?
The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
What are your key responsibilities?
- Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
- Follow and complete required processes of wired/wireless technology and connection procedures.
- Test and validate system signals/communication with central monitoring to properly establish service.
- A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
Qualifications - External
What are we looking for?
- Technical aptitude
- Customer focused and customer driven mindset
- Thrive in the face of uncertainty
- Valid driver's license
- High School degree or the equivalent
What’s in it for you?
- Full benefits on the 1st of the month after 31 days of employment
- Casual, yet energetic and engaging work environments
- Medical, Dental, Vision, 401(k) with employer matching
- Paid vacation time (We all need to recharge)
- Tuition reimbursement, employee referral bonuses
- A culture of coaching, development and career growth opportunities
Position Summary:
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
- Locate and alleviate trouble with damaged equipment or wiring.
- Readjust equipment, repair or replace inoperative equipment and test for operation.
- Read blueprints, building and electrical plans in order to complete equipment repairs.
- Prepare trouble order forms to report temporary repairs.
- Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Education/Certification:
- High school diploma or GED.
Experience:
- Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Skills:
- Able to read building electrical and sprinkler plans as required for clearing equipment trouble
- Standing, stooping, lifting, climbing, crawling
- Valid driver's license required.
- Job Identification 3020608
- Posting Date 06/02/2026, 01:33 PM
- Locations 195 Country Place Pkwy, Pearl, MS, 39208, US
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