Team Lead, Warehouse

POSITION SUMMARY

The Logistics Coordinator has general responsibility for coordinating and overseeing all operational activities assigned on a daily basis. Under the direction of the Operations Supervisor, the Operations Lead oversees associates dedicated to receiving, shipping, and warehousing of products, aligning with company service and cost objectives.

• Mentor and train new and existing associates in specific distribution activities to meet customer demands.
• Provide training on current Standard Operating Procedures, including shipping, receiving, picking, and quality control.
• Assist with forklift operation and certification for associates.

• Oversee unloading of inbound shipments, orderly stacking of product, and picking and staging of outbound shipments for maximum productivity.
• Verify inbound/outbound paperwork with drivers and ensure accurate product counts.
• Load orders accurately according to appropriate doors and trailers.
• Process all shipping/receiving/picking functions as defined by SOPs and research discrepancies.

• Maintain a professional appearance and communication style.
• Communicate with customers via telephone, email, or in person.
• Prepare required activity reports for site management.

• Use documentation to ensure all products/orders are correctly received or shipped and accurately picked.
• Verify product quality and report damage or discrepancies; stack, package, shrink wrap, and label product.
• Process quality control functions as defined by SOPs.
• Report inconsistencies to the Operations Supervisor or Manager and participate in quality meetings.

• Comply with ISO standards, safety protocols, and OSHA/MSDS standards.
• Maintain warehouse cleanliness and security.
• Participate in safety meetings.

• Direct warehouse work teams to meet objectives.
• Assist associates and temporary labor with productivity sheets and payroll hours.
• Help maintain a productive workforce and establish schedules.
• Ensure jobs are assigned and completed correctly.

• Participate in department meetings.
• Initiate actions to prevent non-conformities and recommend solutions.
• Bring all non-conformities to the Quality Department.

• Operate equipment such as sit‑down, stand‑up, reach trucks, sweepers, scissor lifts, cherry pickers, and pallet jacks.
• Maintain equipment, report problems, and perform daily inspections and minor maintenance.
• Operate all equipment safely and maintain active forklift certification.

• Assist with building, grounds, and equipment maintenance as assigned.

• Perform clerical and administrative tasks such as answering phones, scheduling, record keeping.
• Work evenings, weekends, and overtime as required.
• Perform other duties as assigned.

None

• High school diploma or GED.
• At least 1 year of logistics or distribution experience.
• Ability to operate MHE.
• Must work in unregulated temperatures ranging from mild to moderate.

• Completion of a forklift training program.

• Basic computer skills.
• RF scanner and WMS usage.

• English (reading, writing, verbal).

• Basic to intermediate level for inventory verification and quantity checks.

• Strong attention to detail and timely task completion.
• Ability to work with minimal supervision.
• Effective communication across all organizational levels.
• Adaptability and resilience in a fast‑paced environment.

• 2–4 years of experience in warehouse/logistics/distribution.
• 2–4 years proven forklift experience.
• Current or prior MHE certification.

• Hand and finger manipulation, sitting, handling product/packaging.

• Bending.

• Walking and standing.

• 21–50 pounds.
• Reach above shoulder, reach outward, squat, or kneel.

None specified.