Health Care - Front Desk

Job Description

We are seeking a friendly, organized, and reliable Front Desk Receptionist to join our team! As the first point of contact for our patients, you will play a key role in creating a positive experience from the moment they walk through the door or call our office.

• Greet and check patients in and out in a courteous and professional manner
• Answer incoming phone calls and respond to inquiries or route calls appropriately
• Schedule, confirm, and reschedule appointments using our scheduling software
• Verify and update patient information in the system
• Collect co-pays and handle basic billing or insurance questions
• Maintain a clean and organized front desk and waiting area
• Communicate with clinical staff to ensure smooth patient flow
• Handle administrative tasks as needed (e.g., filing, scanning, email)

• High school diploma or equivalent required
• Previous front desk, receptionist, or customer service experience preferred (medical or dental office a plus)
• Strong communication and interpersonal skills
• Excellent time management and organizational abilities
• Comfortable working with scheduling and patient management software
• Positive attitude and team-oriented mindset