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Member Experience Specialist
Job in
Pearland, Brazoria County, Texas, 77588, USA
Listed on 2026-09-09
Listing for:
Sacbar
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Kelsey-Seybold Clinic, part of Optum, is seeking a Member Experience Representative in Pearland, TX. You will support member outreach to ensure a positive customer experience, perform welcome calls, disenrollment calls, and health screening reminder calls via outbound calls, and accurately capture call outcomes in SharePoint and other systems.
The role requires a High School Diploma or GED, 1+ year of customer service in a contact center, excellent communication and English proficiency, and the
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