Clinical Coordination Specialist

Overview

Chamberlain University has more than 135 years of history in healthcare education and is the largest nursing school in the country. Chamberlain Care® reflects our commitment to providing students with the tools and resources to succeed while immersed in a community of care. We graduate healthcare professionals who transform the health of people worldwide. Chamberlain is comprised of the College of Nursing and the College of Health Professions, offering programs across nursing, public health, social work, and physician assistant studies.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). Chamberlain is accredited by the Higher Learning Commission and can be found mberlain.edu; follow Chamberlain on Instagram, Facebook and Linked In.

Job Description

Opportunity at a Glance

At Chamberlain University, we believe extraordinary care of our students leads to extraordinary professionals who positively impact their community and the world. The Clinical Coordination Specialist supports students by coordinating all field experiences and partnering with Managers, Clinical Relations and program/local leaders to identify partners for evidence-based learning opportunities. The role represents the university to agencies, students and the community through field experience scheduling and stakeholder relationship management.

Reporting to the Manager, Clinical Relations, and with a dotted-line to the program/location leader, the individual must be a highly motivated team player who can share creative solutions and work in a matrix environment.

• In collaboration with colleagues and leaders, research and manage relationships with agency sites for student field experiences and for Chamberlain University to evaluate the experience and site.
• Provide oversight for clinical affiliation agreements by attaining contract signatures and leading in developing, renewing, or terminating contracts with partner sites.
• Manage relationships with existing agency partners to ensure student and site satisfaction and successful field experiences for students.
• Serve as the first point of contact for faculty, students and partners regarding field experiences; escalate concerns to program/local leadership as applicable and report issues to managers and national teams.
• Coordinate and attend events including the Clinical Partner Summit and consortium meetings as directed by leadership.
• Maintain innovative partnerships with site points of contact and leadership to ensure strong working relationships and increase inventory when needed.
• Maintain knowledge of Chamberlain University’s curriculum and programs and articulate them clearly to stakeholders.
• Participate in academic planning and scheduling for students by monitoring inventory and securing adequate inventory.
• Complete work in a timely manner, including preparing, documenting, and tracking assignments; perform real-time data entry into Chamberlain’s systems of record to ensure accurate national reporting of inventory.
• Extract data from systems of record and partner-specific CRM systems for stakeholders.
• Monitor and manage Chamberlain University’s compliance and partner-specific requirements.
• Ensure completion of site evaluations.
• Support student journey through consistent, timely and proactive communication with key stakeholders.
• Perform other duties as assigned and comply with all policies and standards.

• Bachelor’s Degree preferred or an equivalent combination of education and experience; 3+ years of business development and/or relationship management experience required.
• Problem-solving and critical thinking skills.
• Excellent organizational skills, attention to detail, and ability to multitask.
• Excellent interpersonal, presentation, communication and Microsoft Office Suite skills.
• Preferred knowledge of or experience in the healthcare field.
• Self-starter able to complete tasks efficiently and independently.

In support of pay transparency laws, the expected salary range for this position is between $38,894.07 and $70,391.61. Actual pay will be adjusted based on job-related factors allowed by law, such as experience, training, geographic location, licensure and certifications, market factors, departmental budgets, and responsibility. Our Talent Acquisition Team will be happy to answer any questions about salary requirements. The position qualifies for the benefits listed below.

• Health, dental, vision, life and disability insurance
• 401k Retirement Program with 6% employer match
• Participation in flexible Time Off (FTO) policy
• 12 Paid Holidays

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation