Sr Project Specialist- Epic Healthy Planet Certified- Kelsey-Seybold Clinic - Pear

Primary Responsibilities

• Healthy Planet Configuration & Optimization
  • Configure, maintain, and enhance build to support closing Care Gaps
  • Develop and customize registries, MyPanel metrics, and population specific dashboards to support value based care initiatives and performance monitoring
  • Build and maintain Campaigns and Compass Rose care management programs to support targeted outreach and care gap closure
• Value-Based Care Analytics
  • Configure HEDIS reporting tools and ensure alignment with NCQA certified measure standards
  • Apply solid knowledge of clinical vocabularies and coding standards, including LOINC, ICD, and CPT, to ensure data accuracy and measure compliance
  • Partner with quality, reporting, and care management teams to enable timely and accurate quality performance tracking across value-based care contracts
• Population Health Strategy
  • Contribute to the development of population health strategies that improve outcomes and patient experience across the health system
  • Provide subject matter expertise on Healthy Planet functionality to internal stakeholders
  • Ensure system configuration supports operational goals for chronic disease management, preventive care, and payer performance programs
• Project Management:
  Define, lead and conduct projects as assigned in accordance with standard KSC project management and documentation standards. Provide consultation for program design, build, interface build/testing, system testing, and documentation. Is a self-starter and resourceful. Provides technical leadership on complex projects
• Teamwork:
  Direct and mentor other project team members so that defined objectives and benefits are achieved. Serves as a resource and advocate for assigned user group(s). Establish solid working relationships with members of other application teams/management to ensure proposed system changes are thoroughly vetted and potentially adverse downstream consequences are discovered. Develop and communicate risk mitigation strategies
• System Development:
  Work collaboratively or in leading role as part of Application System Project teams. Define and document business/clinical system requirements and workflows. Configure System settings and master files to meet business requirements. Validate system build with business owners through presentations and standardized testing procedures. Provide or lead system go live support, problem resolution and question- and-answer services. Act as technical and project mentor to other less experienced and proficient team members.
  
  Assists in development and may be responsible for overseeing testing. Delivers work that is consistently accurate, precise, thorough, neat, ethical, and reliable. Familiar with quality standards and follows all applicable quality guidelines. Understands concepts of process improvement and results to improve the quality of services. Completes all duties as assigned in the required time frames. Meets deadlines for regular duties and projects.
• System Support:
  Mentor and coach staff related to ongoing application support, problem resolution and question and answer services. Participate in Application Service Desk duty and 24 x 7 on call program with other team members. Assists Application analysts and Help Desk with escalation of system issues
• Proficiency:
  Maintain and share mastery level application knowledge, proficiency and problem solving skills, as well as expert level understanding of standard IT project management, change management/control and service procedures. Serve as technical and application master for other team members, who confront questions and problems, for which assistance is needed
• Communication/Customer Relations:
  Maintain effective working relationships with customers, staff, and project sponsors. Assess assigned user areas as needed per project. Maintain direct working relationships with application vendor technical staff, in order to facilitate rapid problem resolution and service delivery, where vendor services are needed. Possesses the ability to effectively communicate relevant information, in a clear and concise manner, at all levels of the organization.
  
  Promotes and practices effective listening skills in all interpersonal contacts. Demonstrates competence in grammar and clarity in all oral and written communication
• Optimization:
  Leads implementation efforts for system improvements in accordance with KSC standard change control and change management procedures. Communicates system changes to all applicable users. Provides a high level of output and productivity. Meets objectives. Does not waste skills, time and resources. Finds ways to improve processes and control costs
• Interpersonal
  
  Skills:
  
  Solid positive attitude, interpersonal and relational skills, ability to make and keep commitments, meet project timelines, and provide outstanding customer service is required. Communication regarding technical matters in language easily understood by non‑technical staff is required. Conducts effective meetings and complex IT projects as…