Asst Care ManagerScheduler GalvestonAlvinArcolaManvelAngleton

Benefits:

• Opportunity for advancement

We are looking for an Assistant Care Manager/Scheduler to assist with our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating caregiver schedules and assisting the Care Manager.

You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.

• Assist the Care Manager with managing caregivers and ability to problem solve
• Ensure consistent quality of services for both internal and external staffing needs
• Complete assessments with new clients
• Develop and implement a written care plan for each client
• Supervise client care while conducting scheduled and non-scheduled in-home client support visit
• Able to assist in supervising, assessing and evaluating caregivers and advocating on behalf of clients and families
• Ensure client records are current and properly maintained in accordance with agency policies and procedures
• Use web-based scheduling application as the basis for all scheduling
• Create and maintain schedules for all clients
• Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
• Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations
• Fill open shifts and secure coverage for call-offs or changes in client’s needs
• Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes
• Supports in determining hiring needs, as well as interviewing, hiring and training new staff
• Serve as a resource for clients and families, facilitating client education, empowerment, and quality of life; provide recommendations and referrals as needed to third party services

• Experience managing a home healthcare agency
• Must be familiar with Well Sky database preferred
• Knowledgeable with TX Home Care Regulations
• College degree preferred, will consider 4 years of experience in lieu of a degree
• 1-2 yrs patient scheduling experience
• Must be well organized, show great attention to detail
• Proficient with computer use and software applications
• Multi-tasker and customer service-oriented
• Excellent time management skills
• Must present a positive and professional business image

• Competitive compensation
• Training and support

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Well Care Service Corporate.