PT RN Telehealth Triage: Kelsey-Seybold Clinic, Pearland, TX

Registered Nurse

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties.

Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

A registered nurse who is responsible for incoming calls from patients, physicians and healthcare organizations. Using the nursing process and software protocols, the nurse will assess the patient and based upon Triage guidelines, will offer appropriate options for care. The nurse will facilitate referrals to primary care providers, specialists, healthcare facilities, and community resources. The nurse will facilitate communication with providers and healthcare organizations as appropriate.

Schedule for this part time position 6am-8am M-F; 8-6:30pm every Saturday

Primary Responsibilities:

• Provide accurate and complete information about available resources
• Maintain a sense of pride and 'ownership' for the program
• Accepts incoming calls from patients who request assistance with acute or chronic medical issues.
• Consistently and accurately records patient complaints, symptoms and problems as well as nursing assessment following departmental documentation guide lines
• Duties and responsibilities that are performed in the telephone consultation department require the ability to analyze information of a complex nature; the ability to organize and prioritize multiple conflicting complex tasks; and the ability to solve problems and make decisions quickly
• Assumes responsibility for remaining current on job-related knowledge and skills and ongoing education/in-service/credentialing/certification requirements in accordance with policy and procedures
• Utilizes knowledge in referencing the appropriate triage guideline for 100 percent of callers
• Creates progress notes that document the assessment, information provided, and the disposition in the event that a pertinent database resource document does not exist
• Schedules call-back within 24 hours for 10 percent of all emergency referrals to determine compliance with recommendations
• Performs related duties as required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Associates of Applied Science in Nursing
• RN from an approved school of nursing with current license to practice professional nursing in the State of Texas
• 5+ years of progressive clinical RN experience in acute care setting for adult and/or pediatric patients
• Basic PC skills including Windows Operating System
• Typing skills of 30 WPM
• Excellent communication skills

Preferred Qualifications:

• Bachelor of Science in Nursing
• 3+ years of RN experience in an Emergency Department
• 1+ years of Triage nurse experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

The hourly pay for this role will range from $29.00 - $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Final date to receive applications:
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum Care is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Optum Care is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.