Room Attendant

About Native / Numa Stays:
ABOUT US
About Us  Native Kings Wardrobe is part of Native Places , a lifestyle hospitality brand redefining the way people stay in cities across the UK. We create design-led serviced apartments and aparthotels that combine the comfort of home with the service of a hotel  rooted in the character of each local neighbourhood.
In 2024, Native Places joined forces with NUMA Group , one of Europes most innovative digital hospitality operators. Together, were blending smart technology with thoughtful service to deliver seamless guest experiences that feel personal, effortless, and modern.
Become part of our team! We are looking for a talented Room Attendant to join our Native Kings Wardrobe team!
Summary of Position:
Every day is different. You willbe responsible for ensuring that all guest apartments are cleaned and presented to the highest standard at all times. You will be passionate about what you do and have a great eye for detail, ensuring every guest that staysiswowed. Youllbe fundamental in creating a superb first and lasting impression of the hotel and central in creating the Native identity.

Principle Duties and Responsibilities:

Complete daily, regular, tasks while planning in larger works.

To ensure the highest service and cleanliness level.

To ensure hygiene, cleanliness and safety standards are adhered to.

Build positive and productive working relationship with colleagues across the business.

To ensure all maintenance faults are reported to the Maintenance Department and that these are rectified immediately, especially if life threatening or dangerous.

To use equipment (be product and or machinery) correctly.

To ensure that all the cleaning materials are being handled correctly.

To take part in on-going deep clean schedules.

To ensure understanding in COSSH regulations, Manual Handling, Company Regulations, Customer Service,Security and any other requirements by the Company.

Actively promote teamwork and two-way communication.

Ensure apartment are Guest Ready in terms of quality,cleanliness and guest readiness according to Native Standards.

To take part in company and department based training.

Experience:

Read, understand, andcomply with product labels, safety, policy, and procedure manuals.

Demonstrated ability to solve problems in a variety of practical solutions and follow standardized procedures.

Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts.

Excellent written and spoken English.

H eres some of the great benefits of working with us;

Employee discount on Native and Numa stays
6 days Company Sick Pay / year
Number of Holidays increasing with years of service (1 day per year)
Birthday Holiday
Employee of the month perks
Recommend a Friend scheme

If you're as passionate as we are about providing exceptional service, we'd love to hear from you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.