Outside Sales Representative

Outside Sales Representative

Top 5 Responsibilities

Identify, pursue, and win new business opportunities while cultivating long-term customer partnerships that drive territory growth.

• Build a deep understanding of customer needs, market trends, and industry dynamics.
• Proactively engage with prospective clients to develop trust and uncover new opportunities.
• Expand share of wallet by deepening relationships within existing accounts.

Manage the full sales cycle from prospecting to close, ensuring a consistent and measurable pipeline of qualified opportunities.

• Cultivate relationships with decision‑makers and influencers to advance deals.
• Use CRM tools to track progress, manage follow‑ups, and ensure pipeline health.
• Collaborate with internal teams to align solutions with customer needs and expectations.

Deliver a high standard of customer care by providing ongoing support, communication, and follow‑through.

• Act as a responsive, knowledgeable point of contact for customer questions and concerns.
• Identify and address customer challenges, escalating issues when needed.
• Create upsell and cross‑sell opportunities through consistent relationship‑building.

Maintain a strong presence in the field to stay connected with operations and informed about current activity and challenges.

• Build relationships with on‑site personnel, service companies, and operational teams.
• Visit job sites regularly to gather insights and provide visible support.
• Represent the company’s brand with professionalism and credibility in the field.

Develop and execute a territory plan that balances proactive prospecting, customer visits, and account maintenance for sustained growth.

• Use sales data, market insights, and historical trends to guide outreach strategies.
• Plan and prioritize daily activities to optimize time and resources.
• Leverage tools and technology to track activities, set goals, and drive accountability.