Outreach Intake Specialist​/Administrative Coordinator

Sign on Bonus $3k on your first check and an additional $3k after 6 months!

JOB PURPOSE: Ensures delivery of services to aid in the prevention of homelessness by promoting and developing awareness of the program, and conducts initial eligibility pre‑screening for Housing Programs.

• Develops effective, trusting relationships with program participants by utilizing trauma‑informed care and a strength‑based approach. Models positive interactions, verbal guidance, and effective communication.

• Conducts initial eligibility screening for individuals seeking program assistance. Builds a database of community resources. Utilizes the Housing First Model to advocate for eligible participants, provides general information and community referrals for those not meeting program eligibility requirements. Completes intake for eligible participants by evaluating individual and/or family needs. Assists in creating and completing a service plan as needed and sets up initial client files for clients being assigned to a Case Manager.

• Develops and maintains comprehensive outreach/working relationships with landlords, property management teams, and community partners on the participants’ behalf to develop workable plans to obtain and/or maintain housing.

• Conducts outreach and networking activities in the community. Gives presentations at various community groups/events. Remains active and networks in monthly community meetings. Promotes the success and reputation of the Supportive Services for Housing Programs.

• Documents weekly or daily case notes; submits comprehensive participant files, completes reports as needed, and enters documentation into the HMIS system. Prepares necessary incident reports.

• Maintains ongoing communication with multidisciplinary teams across multiple programs to assist participants in obtaining and maintaining permanent housing, services to meet needs, and promote stability.

• Other duties as assigned.

• Demonstrates exceptional customer service in everything you do by placing the child, family, veteran, or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

EDUCATION: Bachelor's Degree in Social Work, Sociology, Psychology or a related field preferred or equivalent in years of experience.

EXPERIENCE: 1+ years of experience in a social service agency, 1+ years in a customer‑service focused environment. Experience with mental health and/or a homeless population is a plus.

ATTENDANCE: Must maintain regular and acceptable attendance as determined at the employer's sole discretion.

LICENSES: Driver's License with a clear record.

VEHICLE: Must have daily use of a vehicle without prior notice.

OTHER: Must be available and willing to travel to various locations with such frequency as the business needs dictate. Must be available and willing to work nights, weekends, and holidays as required to meet business needs. Must not pose a direct threat or significant risk of substantial harm to the safety or health of oneself or others.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job‑related qualifications and abilities.

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr or speak with your recruiter.

Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us  you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.