Receptionist, Hospitality ​/ Hotel ​/ Catering

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

We’re set right at the heart of the Scottish Borders and offer a great place to relax, unwind and magically shut off from the pressures of modern life. We’ve been welcoming guests for well over 100 years but today is home to 132 bedrooms, 3 places to eat, 6 function spaces, leisure club, spa and oodles of outdoor space.

From check-in to departure, you’ll deliver exceptional customer service for our guests. You inject the ‘wow’ factor into our welcome. For those moments when we haven’t got it just right, you’ll listen and most importantly act. Passionate about creating outstanding experiences, you’ll walk in our customers shoes - putting them at the heart of everything you do.

This role is available on a flexible zero hours contract with shifts available dependent on business and individual needs.

• Great communication: You listen first, respond with care, and make every guest feel heard.
• Team spirit: No egos, no fuss – just people who look out for each other and love creating memorable moments.
• Openness & ideas: We like fresh thinking and aren’t afraid to try new ways of doing things.
• Personality & presence: Friendly, approachable, and fun – you’re someone guests (and colleagues) enjoy spending time with.
• Flexibility: You’re adaptable, solutions-focused, and ready to handle whatever the day brings.

• Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
• Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
• Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
• Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights.

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Crieff Hydro Family Careers | Crieff

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This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.