Veterinary Receptionist

At North Westchester Veterinary Office, we’ve spent over 35 years building a practice that feels like home. We’re a team of animal lovers who believe that great medicine goes hand-in-hand with a friendly smile and a warm atmosphere. Whether we’re seeing a new puppy for their first exam or managing a complex case with our on-site ultrasound and lab, we treat every pet like they’re our own.

We’re looking for someone who is just as passionate about people and pets as we are to join our close-knit family. We’re big believers in helping our people grow. Whether you’re interested in mastering the front desk, sharpening your clinical skills, or stepping into a leadership role, we’re here to support those goals. You won’t just be a "cog in the wheel" here;

you’ll be part of a collaborative team where your voice is heard and your professional development is a priority. We work hard to maintain a supportive environment where you can actually enjoy your workday while building a career you’re proud of. Success here is all about the details—from a seamless check-in for a client to the dedicated nursing care we provide our patients.

You’ll be right in the middle of a busy, rewarding office equipped with digital radiography, a full pharmacy, and a team that truly has each other’s backs. Plus, living and working in Westchester County gives you the best of both worlds: plenty of local charm and outdoor spots to explore, all with the excitement of the city just a short trip away.

North Westchester Veterinary Office is adding to our team!

We are looking for our next friendly, responsible, reliable individual to join our reception team.

North Westchester is a very busy 3 doctor veterinary practice. Experience is a plus, but we will consider an enthusiastic, reliable applicant with great people skills for this position.

This is a full-time permanent position that requires some half day Saturday work as well as full days during the week.

Job Duties include but are not limited to:

• Must have excellent verbal and written skills
• Manage phone calls, emails, and patient records
• Must be friendly and compassionate
• Must stay calm is stressful situations
• Greeting clients and checking in patients.
• Appointment scheduling
• Manage payments
• Performing other duties as assigned by management
• Able to lift and carry 30 lbs

Your Impact as a Receptionist:

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

How You're Supported

As part of the Mission Pet Health family, you get the…