Supervisor - Outpatient Behavioral Health - Pekin

Overview

Under the direct supervision of the Manager, Community Behavioral Health will provide daily oversight of the Outpatient community mental health and substance use program and staff to ensure quality, compliance, and productivity benchmarks are met. Provides staff supervision to ensure that the care model requirements are met, and that best care is provided each and every encounter. Interacts with internal and external parties in a professional, timely manner.

Certifications:

• LCSW, LCPC or LMFT within 2 years - Illinois Department of Financial and Professional Regulation (IDFPR).
• Certified Alcohol and Other Drug Counselor (CADC) within 2 years - Illinois Alcohol and Other Drug Abuse Professional Certification Association (IAODAPCA).

Master's Degree:
Social Work, Psychology, Counseling, Related Field

• Minimum of 3 years’ experience in behavioral health.

Must have interpersonal and communication skills necessary to deal with a wide variety of clients and professionals with the ability to negotiate and establish effective working relationships with a multidisciplinary healthcare and community service team. Must demonstrate ability to identify and act upon psychosocial needs and work independently in an outcome orientated environment. Strong leadership skills and ability to form professional working relationships with peers.

Ability to document in, have knowledge of and use of the computer.

• Role models professionalism for all disciplines; uses positive, proactive communication; is approachable; uses well-developed stress management skills; professional presentation reflects organization's mission, vision and values, creating an environment of trust and collaboration.
• Is visible and accessible to staff on a regular basis.
• Is available to staff by phone or arranges for such coverage.
• Assures that scheduling and staffing is timely, proactive, cost-effective, and meets the needs of the clients served.
• Ensures 24-hour 7 day per week availability of service through on-call services during periods in which the program staff are not working (e.g. evenings, holidays, weekends).
• Provides regularly scheduled supervision to program staff.
• Documents supervision in a compliant manner.
• Provides initial and ongoing training to program staff.
• Monitors staff work regularly to ensure quality, compliance, and productivity benchmarks are met.
• Reviews clinical documentation for medical necessity and appropriate treatment recommendations, assumes responsibility as the LPHA if applicable.
• Recruits/retains high performing staff and ensures high staff performance by holding staff accountable.
• Conducts annual performance reviews.
• Provides direct care for a caseload of clients to meet the ACT program fidelity model.
• Assumes a leadership role in a clinical crisis situation.

• Participates in applicable trainings, teleconferences, and meetings.
• Prepares reports on activities and work group activities as needed.
• Ensures program meets compliance standards for all documentation and clinical charts.
• Informs manager and director of key components of the program.
• Ensures that individual and program productivity levels are met monthly.
• Holds staff accountable for individual productivity and compliance targets.
• Identifies and implements process improvement initiatives to ensure program is meeting quality, compliance, and productivity benchmarks.
• Participates in chart compliance reviews, analyzes results, and completes action plan for improvement.
• Acts as a liaison and program contact for the State of Illinois personnel.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health. Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois.

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