Life Insurance - IT Analyst III

Pekin, IL
- Hybrid | Pekin, IL
- Hybrid
2505 Court St
Pekin, IL 61554, USA

• Hybrid
• Information Technology
• Full-Time
• Requisition #: LIFEI
  003075

Looking for more than just a job? You’ve found it.

At Pekin Insurance, you’re not a number—you’re part of something bigger. For over 100 years, we’ve built a community where people are valued, supported, and empowered to grow. Here, you’ll find a workplace where collaboration is real, ideas are welcome, and the work you do truly matters. We’re proud to help people through life’s toughest moments—and it’s our people who make that possible.

The Life Insurance IT Analyst III partners with Product Managers, Product Owners, business units, and technical teams to identify business problems and translate requirements into user stories, features, and testable outcomes. The role will document customer journeys and complex business process flows, with emphasis on Life insurance products and forms.

The Life Insurance IT Analyst III will act as the voice of the business, support backlog prioritization, provide developers with business context and clarify requirements, define and execute test cases, participate in planning and release activities, and help ensure product quality and alignment with business strategy. This role will also provide operational support as needed, including activities such as check runs and other business or system support functions.

Essential Job Functions

• Works with Product Managers, Product Owners, and business units to identify and capture business problems and non-functional requirements
• Understands the customer journey and translates into user stories
• Ability to absorb and apply complex business and technical information
• Identifies stakeholder beliefs to inform requirements prioritization and shares with Product Owner
• Ensures accurate translation of business requirements into functionality and features
• Guides team decision making and provides business partners with an accurate view of challenges to end-user buy-in under the guidance of Product Managers and Owners
• Aligns technology solutions with business strategies comprised of enterprise-wide or the most complex business processes
• Understands and applies information and data analysis requirements
• Define and supports execution of test cases
• Acts as the voice of the business to the technical product team
• Educates engineers on a product’s context and drives/ensures product quality and intended use
• Prototypes and co-designs for innovative solutions
• Identifies opportunities for business-led delivery
• Helps employees to make better use of technology and information when necessary
• Provides consultative support on business-led technology products and projects
• Guides solution options and Product Manager decision making to minimize the amount of product investment divergence from target architecture
• Advanced ITSM process creation, management, and improvement
• Advanced stakeholder communication and influence across business and technical teams
• Advanced business and process analysis, including identifying risks, dependencies, gaps, and solutions
• Participates in planning and release events as required
• Performs other duties as assigned

Education & Experience

Required

• Bachelor’s degree or in Computer Science, Information Systems, Business, or other related fields or 5-8 years equivalent work experience.
• Typically requires 5-8 years of experience in the desired field or may have advanced level technical or business work experience

Preferred

• Experience in an Agile environment strongly preferred
• Life Insurance knowledge is highly preferred, especially life insurance forms and knowledge of business process flows.

Certifications & Licenses

• Certifications not required.
• FLMI, relevant life insurance industry certifications, or applicable IT/technical certifications are a plus.

Knowledge, Skills & Abilities

In-depth knowledge of:

• Requirements elicitation and analysis
• Business process mapping; user stories/features; test-case definition and execution
• Stakeholder communication/influence
• Technical/process writing; ability to absorb complex business and technical information.

In-depth skills in:

• Analytical and conceptual thinking
• Information…