Assistant Operations Manager

Alltown Bus Company The Assistant Operations Manager plays a key role in supporting daily transportation operations by leading employees, promoting safe and compliant work practices, and ensuring exceptional service delivery. This position serves as a resource for drivers, attendants, dispatchers, and other team members by providing coaching, training, communication, and operational support. The Assistant Operations Manager works closely with leadership to foster a positive, reliable, and efficient work environment while supporting the organization's commitment to safety, service, and employee success.

Pay: $75,000/yr

Lead and support daily transportation operations by ensuring employees understand their job duties, responsibilities, and expectations. Foster open and transparent communication to promote teamwork, accountability, and operational excellence. Provide coaching, mentoring, and ongoing support to help employees succeed in their roles. Serve as a resource for drivers, attendants, dispatchers, managers, and other operational staff. Deliver training on company policies, procedures, systems, and new programs as needed.

Monitor employee performance and provide constructive feedback to ensure compliance with company policies, DOT regulations, and safety standards. Analyze operational reports, metrics, and data to identify trends, maintain accuracy, and support informed decision-making. Lead daily stand-up meetings, safety discussions, team meetings, and virtual meetings to communicate operational priorities and updates. Participate in company meetings, conferences, training sessions, and special events as required.

Support continuous improvement initiatives focused on safety, service quality, employee engagement, and operational efficiency. Perform other duties and special projects as assigned.

High School Diploma or equivalent required. Minimum of three (3) years of transportation, logistics, passenger transportation, or related operational experience. One (1) year of supervisory, lead, or team leadership experience preferred. Knowledge of DOT, FMCSA, FTA, or transportation safety regulations preferred. Strong communication, coaching, and interpersonal skills. Ability to analyze reports, interpret data, and make sound operational decisions. Proficiency with Microsoft Office and transportation-related technologies preferred.

Ability to work effectively in a fast-paced environment while managing multiple priorities.

You lead with a safety-first mindset. You communicate clearly and build positive relationships with employees at all levels. You enjoy coaching and developing others. You are organized, detail-oriented, and solution-focused. You thrive in a team environment and consistently demonstrate reliability, accountability, and professionalism. This version better highlights leadership, employee development, operational excellence, and compliance while making the role more appealing to candidates and aligned with Beacon's values of caring, reliability, collaboration, and people-first leadership.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Alltown Bus Service and DHT Transportation have been providing school transportation and specialized coach and charter services in Detroit and throughout Chicago and the surrounding suburbs for over 27 years. Alltown operates a fleet of over 600 buses across six locations, three of which are located on Chicago’s north, west, and south sides. The size and presence of Alltown and DHT in Detroit and across metro Chicago allows us to provide personal attention to our customers’ individual needs;

our motto is “Service Is All We Have to Sell” and we take great pride in having earned the reputation of providing excellent customer service to all of our passengers and customers.

We are a family of transportation companies across 25 states, providing Mobility Without Limits. Our focus to show that every ride matters by helping people live, learn, and achieve every day.

Safe, reliable transportation for 100 Years Customized mobility solutions Serving students, patients, and 1,500+ communities Nearly 20,000 employees strong

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