Service Scheduler - ADV

Service Scheduler - ADV

We are looking for a Service Scheduler - ADV to support daily service coordination and administrative operations in Pelham, Alabama. This long-term contract position is ideal for someone who enjoys balancing customer communication, calendar management, and fast-paced scheduling needs. The successful candidate will help organize appointments, coordinate service activity, and keep office workflows running smoothly while maintaining a high-quality experience for customers and internal teams.

Responsibilities:

• Coordinate service appointments and adjust schedules to align technicians, customer availability, and operational priorities.
• Respond to inbound calls and messages, provide clear information, and direct requests to the appropriate team members.
• Maintain calendars, arrange meetings, and support conference or teleconference logistics for internal coordination.
• Prepare, organize, and manage correspondence, service-related documentation, and filing systems with accuracy.
• Partner with operations staff to support dispatching activities and ensure timely communication around service needs.
• Assist with materials handling and administrative tracking to support field service and office functions.
• Provide general office support related to procedures, record maintenance, and day-to-day coordination tasks.
• Contribute to hiring and HR administrative activities by helping schedule interviews and organize related paperwork.