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Automotive Customer Service Advisor
Job in
Pelham, Shelby County, Alabama, 35124, USA
Listed on 2026-06-16
Listing for:
Pep Boys
Full Time
position Listed on 2026-06-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
First point of contact for customers on the phone and in the store.;
Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and services.;
Maintain an organized and neat shop.;
Conduct express automotive services including tire mounting, balancing, rotations, and basic repairs.;
Follow policies and procedures related to cash, credit, refunds and returns; assist management with customer service issues and opportunities.
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