Sales Supervisor

Vulcan Steel Products

Lead the management of the Inside Sales Group with the support of the entire sales management team.

• Oversee all aspects of the sales cycle from order entry to shipments for all of Vulcan through the management of an Inside Sales Team of approx. 9 (direct reports), including but not limited to
• Establish and execute volume and financial objectives for your entire team.
• Establish a plan to meet these goals with the Inside Sales team.
• Keep orders moving through addressing accounting and credit holds, getting light loads filled out, managing backlog and overdue shipments, etc. …
• Educate, train and track Inside Sales team on the fundamentals of the desk, cross‑selling and additional training/development as needed.
• Work within the current and future ERP and CRM systems to develop, track, and analyze key sales analytics as it relates to entire sales team.
• Manage timecards, absences, vacation schedules to maintain adequate coverage to support sales from the inside desk.
• Be an active participant in strategic planning with the entire sales team, including the execution of the forecast, growth of our business and providing market information.
• Collaborate and plan with all other departments including Customer Service, Production, and Finance to ensure customer‑related issues are addressed along with pushing our overall sales execution plans.
• Track and maintain key measurables including (but not limited to) RMAs, call logs, customer satisfaction surveys, SOPs and audits.
• Meet daily and weekly to review open orders, on‑going bids and any other open items.

• Strong aptitude for business managing the Inside Sales Team through the entire sales, manufacturing, shipping life‑cycle.
• Strong leadership skills with the ability to hold teammates accountable.
• Desire and ability to grow and develop teammates, in addition to self.
• High energy, self‑starter, well‑organized, and dedicated to continuous improvement.
• Ability to establish and meet goals and objectives, in a timely manner.
• Ability to communicate effectively, both verbally and in writing, with all levels in business.
• Proficient in Email, Excel, Word, PowerPoint, and navigating ERP systems.

• 4‑year College degree in business, marketing, or related field.
• Prior knowledge with Vulcan Steel products.
• Successful sales record of driving sales through measurables (i.e. calls, follow‑up, etc.).

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.