Dispatcher​/Office Admin

Job Summary

This position ensures private and contract drivers are dispatched to pick up shipments promptly. The individual handles multiple tasks simultaneously, accurately remembers equipment types, driver destinations, and delivery times. Daily contact with drivers, sales staff, and customers is required. The role involves making dispatch changes, managing routes, and ensuring compliance with safety guidelines. A commitment to quality customer service is essential.

• Work with sales staff to problem solve driver or carrier issues during freight transit
• Communicate customer requirements for shipment to carriers and drivers
• Maintain accurate and timely updates in OTM (Oldcastle Transportation Management)
• Plan effective delivery routes and assign drivers for scheduled deliveries
• Adhere to company safety guidelines
• Relay work orders, messages, and information to or from drivers via mobile or landline phones
• Work closely with independent truck drivers to ensure pick‑up and delivery times, load weight compliance, and secure loads
• Prepare and review loading/unloading, daily shipping reports, and delivery logs
• Coordinate deliveries with company truck drivers and external trucking companies to ensure timely delivery of materials to customers
• Check and review all orders assigned before shipping against delivery tickets
• Execute delivery instructions based upon customer appointment schedule
• Ensure deliveries and pickups are made on time
• Verify contract drivers’ manifest for accuracy and confirm correct paperwork upon return to the dock

• Transportation experience/knowledge preferred
• Ability to travel to other sites as needed
• Strong multi‑tasking skills
• Ability to work independently
• Excellent communication and customer service skills
• Strong problem‑solving ability

• Highly competitive base pay
• Comprehensive medical, dental, and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

Oldcastle APG, a CRH Company, is an affirmative action and equal opportunity employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.