Dispatcher​/Office Admin

Job Summary

This position is responsible for ensuring that both private and contract drivers are dispatched to pick up shipments in a timely manner. It is important that the individual has the ability to handle multiple tasks simultaneously and accurately recall information. This individual will have contact with all drivers, sales staff, as well as customers on a daily basis. The ability to make dispatch changes, remember the type of equipment used, driver destinations and the length of time it will take to complete the deliveries is a necessity.

Going the extra mile to achieve quality customer service is standard practice at the company.

• Work with sales staff to problem solve driver or carrier issues during freight transit
• Communicate to carriers and drivers customer requirements for shipment
• Maintain accurate and timely updates in OTM (Oldcastle Transportation Management)
• Plan effective delivery routes and assign drivers for scheduled deliveries
• Adhere to company safety guidelines
• Relay work orders, messages, and information to or from drivers, mobile or landline phones
• Work closely with independent truck drivers to ensure pick‑up and delivery times, load weight compliance and secure loads
• Prepare and review loading/unloading, daily shipping reports and delivery logs
• Coordinate deliveries with company truck drivers and external trucking companies to ensure timely delivery of materials to customers
• Check and review all orders assigned before they are shipped against delivery tickets
• Responsible to execute delivery instructions based upon appointment schedule required by customer
• Ensure deliveries and pickups are made on time
• Check contract drivers manifest as to accuracy and make sure correct paperwork is attached when they return to the dock

• Transportation experience/knowledge is preferred
• Ability to travel to other sites as needed
• Ability to multi‑task
• Ability to work independently
• Excellent communication and customer service skills
• Strong problem solving

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

Oldcastle APG, a CRH Company, is an affirmative action and equal opportunity employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.