Dispatcher​/Office Admin

Job Summary

This position is responsible for ensuring that both private and contract drivers are dispatched to pick up shipments in a timely manner. The individual must handle multiple tasks simultaneously, recall information accurately, and communicate with drivers, sales staff, and customers daily. The role involves making dispatch changes, remembering equipment types, driver destinations, and delivery times. Delivering quality customer service is expected.

• Work with sales staff to problem solve driver or carrier issues during freight transit
• Communicate to carriers and drivers customer requirements for shipment
• Maintain accurate and timely updates in OTM (Oldcastle Transportation Management)
• Plan effective delivery routes and assign drivers for scheduled deliveries
• Adhere to company safety guidelines
• Relay work orders, messages, and information to or from drivers, mobile or landline phones
• Work closely with independent truck drivers to ensure pick‑up and delivery times, load weight compliance and secure loads
• Prepare and review loading/unloading, daily shipping reports and delivery logs
• Coordinate deliveries with company truck drivers and external trucking companies to ensure timely delivery of materials to customers
• Check and review all orders assigned before they are shipped against delivery tickets
• Execute delivery instructions based upon appointment schedule required by customer
• Ensure deliveries and pickups are made on time
• Check contract drivers manifest for accuracy and ensure correct paperwork is attached when they return to the dock

• Transportation experience/knowledge is preferred
• Ability to travel to other sites as needed
• Ability to multi‑task
• Ability to work independently
• Excellent communication and customer service skills
• Strong problem‑solving abilities

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

Oldcastle APG, a CRH Company, is an affirmative action and equal opportunity employer.

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.