Supply Chain Coordinator

The Supply Chain Coordinator will work within a warehouse in a designated ADT Consumer Small Business (CSB) office. The role is responsible for timely and cost‑effective ordering of supplies, receipt and stocking of inventory, and shipping of inventory.

The Coordinator ensures the security and accountability of inventory by documenting transactions using computer‑based systems such as Oracle and Perpetual Inventory, processing transactions in accordance with procedures established by ADT and Sarbanes‑Oxley (SOX) guidelines, and periodically conducting physical inventories and system reviews.

• Completes online orders for hardware, cable, and other miscellaneous items as required for the ADT Consumer Small Business (CSB) office for the Service and Installation departments and processes purchase orders to maintain inventory levels in the SSO warehouse.
• Ensures that the local (CSB) warehouse is a safe, organized, and secure facility and takes immediate corrective action necessary to regain compliance when defaults are found.
• On a daily basis, uses the Perpetual Inventory functionality to document transactions on equipment to and from various sub‑inventories, ensuring that the physical inventory and the “booked” inventory in the system match and investigating and resolving any discrepancies.
• Pulls and issues hardware as required for Residential, Small Business and/or Core Commercial installation and service jobs.
• Replenishes truck stock for each fleet vehicle and moves material from shipping/distribution trucks into the warehouse.
• Opens shipments and verifies parts ordered, unpacks, removes, and reconciles items for each department, and tracks and forwards receipt for materials purchased to Accounts.
• Identifies shelf locators to be entered into the Perpetual Inventory system and stocks all warehouse shelves in accordance with established stocking levels and hardware guidelines.
• Delivers incoming material not assigned to the warehouse to its proper destination and ensures that the inventory is properly documented into the appropriate sub‑inventory.
• Maintains product knowledge for items in stock and answers technical questions related to the work order, its number, and equipment needed.
• Examines equipment returned from cancelled accounts to determine if the equipment should be repaired, replaced under warranty, returned to manufacturers for credit, or disposed of within Perpetual Inventory and Sarbanes‑Oxley guidelines.
• Maintains various documents in accordance with Legal’s document retention policies.
• Maintains control logs and copies of all invoice transactions for material procurement and material handling as per federal, state, and local regulations.
• Performs other duties as assigned by Management.

• Education:
  
  High School Diploma. College degree preferred.
• Experience:
  
  Preferably 3 years of material handling and inventory control experience.
• Experience working with a computerized, perpetual inventory management system.
• Strong computer skills (e.g., Microsoft Office, especially Excel).
• Working knowledge of perpetual inventory management system.
• Good verbal and written communication skills.
• Ability to operate warehouse related equipment.
• Ability to lift up to 50 lbs.
• Ability to climb a ladder.
• Valid driver’s license.