Food & Consumables Coach

Position Summary

Leads and develops teams effectively by teaching and training, actively listening to associates touring stores, and providing feedback.

Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and effectively communicate business objectives to teams.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives such as community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process‑improvement leadership to ensure a high‑quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit‑loss statements, managing and assisting in budgeting, forecasting, and controlling expenses. Confirms that expenses are indexed to sales, monitors effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring. Assigns duties, establishes clear expectations, provides associate recognition, communicates expectations consistently, promotes a belonging mindset in the workplace, and recruits and develops qualified associates to meet staffing needs and achieve company growth potential.

Coordinates, completes, and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals and objectives, builds accountability for and measures progress in achieving results, identifies and addresses improvement opportunities, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

• Respect the Individual:
  Build high‑performing teams, embrace differences, and create a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Act with Integrity:
  Maintain and promote the highest standards of integrity, ethics, and compliance; model Walmart values; hold oneself and others accountable; support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
• Serve Our Customers and Members:
  Deliver results while putting the customer first, consider and adapt to how and where customers shop, and apply the EDLP and EDLC business models to all plans. Make decisions based on data insights and analysis, balance short‑ and long‑term priorities, and consider all stakeholders when making plans.
• Strive for Excellence:
  Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes. Drive continuous improvements and adopt new technologies and skills while supporting others through change.

• Competitive pay and performance‑based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company‑paid life insurance.
• Paid time off (PTO) including sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
• Short‑term and long‑term disability.
• Company discounts.
• Military leave pay.
• Adoption and surrogacy expense reimbursement.
• Live BetterU – Walmart‑paid education benefit program covering tuition, books, and fees for selected…