Call Center Outbound Business Account Representative
Job in
Pell City, St. Clair County, Alabama, 35125, USA
Listed on 2026-02-19
Listing for:
Cable ONE
Full Time
position Listed on 2026-02-19
Job specializations:
-
Sales
Sales Development Rep/SDR, Customer Success Mgr./ CSM, Inside Sales, Bilingual -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Employer Industry: Telecommunications
Why consider this job opportunity:- Medical, dental, and vision plans – start when you start!
- Life insurance for self, spouse, and children
- Paid time off including vacation, holiday, and personal/sick days
- 401(k) with 100% company match after 1 year of service, up to 5% of eligible compensation
- Tuition reimbursement up to $5,250 in the first year
- Opportunities for advancement within a collaborative work environment
- Follow up with current customers to ensure satisfaction and upsell additional services
- Make outbound calls to connect with potential business customers and present service packages
- Provide high-level customer service by accurately entering customer data into the Sales Force system
- Utilize product knowledge to assist customers with inquiries and demonstrate the value of services
- Problem-solve and find solutions to encourage customer commitments
- Proactive approach to customer engagement and sales
- Previous outbound telemarketing experience in a call center preferred
- Strong communication skills with the ability to direct conversations and close sales
- 3 to 6 months of related experience and/or training
- Associate's degree or higher preferred
- Experience in customer service or sales roles
- Familiarity with telecommunications products and services
- Strong problem-solving skills and ability to work independently
- Outgoing personality with a knack for building rapport
- Familiarity with Sales Force or similar CRM software
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