Campus Visit Coordinator

Description

The Campus Visit Coordinator serves as the first point of contact for prospective students, families, and guests, creating a welcoming and memorable experience from their very first interaction with Central College. This position plays a key role in coordinating campus visits, managing visit logistics, facilitating communication across campus partners, and ensuring every guest receives exceptional service throughout their visit journey.

• Deliver outstanding customer service by providing courteous, accurate, and timely assistance to prospective students, families, and all visitors to the Admission Office.
• Coordinate and manage all aspects of individual and group campus visits, ensuring a seamless and personalized experience for each visitor.
• Partner with admission staff, faculty, coaches, and Admission Ambassadors to design meaningful and personalized campus visit experiences for prospective students and their families.
• Communicate visit details and provide ongoing support to prospective students and families before, during, and after their campus visit.
• Mentor and guide Admission Ambassadors as they create welcoming, informative, and memorable experiences for prospective students and their families.
• Accurately enter and maintain prospective student information in Slate from a variety of sources, including online inquiries and phone interactions.
• Create and maintain a warm, welcoming, and professional office atmosphere that helps prospective students and families feel valued from the moment they arrive.
• Assist with the successful implementation of campus visit programs, admission events, and special projects that support recruitment and enrollment goals.
• Continuously seek opportunities to enhance the campus visit experience and contribute to the achievement of enrollment goals.

• Associates degree preferred or equivalent years of experience.
• Very strong attention to detail.
• Exceptional organizational and time-management skills.
• Objective, enthusiastic, committed, flexible and proactive.
• Professional demeanor and works well with others.
• Willingness and ability to adapt and learn new technology.
• Ability to multi-task and take initiative to find solutions to problems.
• Passion, enthusiasm, energy, humor, and the ability to convey this through phone and email communications.

• Demonstrate a network of caring relationships by showing respect for others, being dependable, and promoting cooperation with others in the work environment.
• Be your best self by being accountable for responsibilities, adapting well to change, and maintaining the highest standards of business ethics.
• Perform job responsibilities on campus to support the residential college environment.
• Strive to perform as effectively as possible while maintaining a high level of quality and promoting personal growth and development.
• Respect and comply with college rules and policies, including participation in required training courses; report any suspected violations of the Title IX policy to the Title IX Coordinator.