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Support Analyst

Job in Pella, Marion County, Iowa, 50219, USA
Listing for: Pella Regional Health Center
Full Time position
Listed on 2026-06-29
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Business
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: SUPPORT ANALYST

Job Details Description

JOB SUMMARY:

The Support Analyst’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands‑on help at the desktop level. Provides backup support for PAC’s administration, telecommunications, Multi‑Function printers, and other printers.

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