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Medicare Customer Success Specialist

Job in Pembroke Pines, Broward County, Florida, 33028, USA
Listing for: Humana Inc
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 48900 - 66200 USD Yearly USD 48900.00 66200.00 YEAR
Job Description & How to Apply Below

Humana Inc. is seeking Customer Success Agents to join the Reliance Brokerage Customer Success Team working remote. You will educate customers on Medicare plans across multiple carriers, resolve eligibility questions, and support transitions between plans while ensuring a compliant, customer-centered experience.

Required licensure and Medicare knowledge enable you to guide members with empathy. This role supports collaboration with sales, carrier partners, and internal teams and may require

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