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Senior IT Support Engineer - Help Desk & IT Ops

Job in Pembroke Pines, Broward County, Florida, 33028, USA
Listing for: Transitions Group
Full Time position
Listed on 2026-07-28
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Salary/Wage Range or Industry Benchmark: 52000 - 78000 USD Yearly USD 52000.00 78000.00 YEAR
Job Description & How to Apply Below

Courser seeks an IT Support Services II-Help Desk professional to join our fast-paced IT team. You will provide tier II support, troubleshoot issues across Windows, macOS, Linux, and mobile devices, and mentor junior staff.

The role includes handling IT projects, documenting resolutions, and ensuring excellent user experiences. Ideal candidates have 3-5 years in IT support, strong networking knowledge, and experience with Connect Wise, Service Now, JIRA, and Zendesk.

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Position Requirements
10+ Years work experience
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