Network and Security Technician
Listed on 2026-09-18
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IT/Tech
IT Support, Cybersecurity, Systems Administrator
Network Support and Security Technician
Position Title:Network Support and Security Technician
Reports To: System Administrator, IT Director
Major Responsibilities:It is the responsibility of the Network Security Technician to safeguard our university’s Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking.
Key Responsibilities:Communication Management:Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
Policy Adherence and Ethical Compliance:Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.
University Engagement:Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
Special Projects:Execute special projects assigned by the President or supervisor.
Compliance Adherence:Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.
Assigned Duties:Undertake other assigned duties as required.
Assist staff with basic training in computer software or network use, as directed.
Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed.
Support the IT department operations and routine maintenance.
Document and report security incidents; assist in assessing their impact under supervision.
Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators.
Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools.
Conduct periodic vulnerability scans and patches.
Follow instructions from IT system administrators regarding access privileges and security controls.
Stay informed about basic security trends and participate in required training.
Conduct periodic audits of managed systems and help review network security settings.
Help secure Azure resources (VMs, databases, storage) by following established procedures.
Support the use and monitoring of Azure Sentinel and other security tools as directed.
Work with the IT team on security projects and daily operations.
Apply operating system and software updates to staff workstations.
Monitor and investigate system backups failures.
Coordinate with vendors for equipment replacement or support.
Support workstation setup, software testing, and remote assistance.
Monitor and investigate network security systems and resolve issues.
Document incidents and resolutions for routine technical issues.
Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats.
Manage Azure Sentinel, our cloud-native SIEM solution.
Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts.
Provide user assistance with the proper and efficient use of their…
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