Physical Security Technology & Operations Coordinator II

Physical Security Technology & Operations Coordinator II

Job Category
:
Facilities

Requisition Number
: PHYSI
001434

• Full-Time
• On-site

Showing 1 location

Lake Mary, FL 32746, USA

We are Addition Financial, a member-owned, not-for-profit financial cooperative, offering comprehensive financial solutions that help members achieve their financial goals. Shareholder profits don't drive us and never have. Since 1937, we've been on a mission to bring financial success and education to everyone and make a positive impact in the lives of our members and the communities we serve. And we want your help to make that happen.

We're looking for people who not only want to do meaningful, challenging work, but who also have a heart for service. If this sounds like you, keep reading and we'll dive into the specifics!

SUMMARY:

Addition Financial Credit Union is seeking a highly skilled Corporate Security Technology & Operations Specialist to serve as the primary administrator and technical coordinator for the organization's physical security technology infrastructure across 39 locations.
This position is responsible for the operation, maintenance, troubleshooting, vendor coordination, lifecycle management, and strategic advancement of access control, video surveillance, intrusion alarm, and related security systems. The role requires a security professional with strong technical aptitude, knowledge of low-voltage and electronic security systems, and the ability to diagnose system issues, coordinate repairs, manage upgrades, and support future security technology initiatives.

The successful candidate will act as the primary liaison between Addition Financial and third-party security vendors while ensuring security systems remain operational, secure, and aligned with organizational requirements.

DUTIES & RESPONSIBILITIES:

Physical Security Systems Administration

• Serve as the primary administrator and technical owner of access control, video surveillance, and intrusion alarm systems across 39 locations.

• Ensure the reliability, availability, and performance of all physical security technology platforms.

• Develop and maintain system documentation, standards, procedures, and asset inventories.

• Support physical security initiatives that protect employees, members, facilities, and assets.

Access Control & Credential Management

• Administer enterprise access control and badge management systems, including credential issuance, modification, deactivation, and auditing.

• Troubleshoot badge readers, door controllers, locking hardware, communications devices, and related system components.

• Perform periodic access reviews and ensure compliance with organizational security requirements.

• Coordinate installations, repairs, upgrades, and maintenance activities with security vendors and internal stakeholders.

• Administer CCTV, video management, alarm monitoring, panic alarm, and intrusion detection systems.

• Troubleshoot camera, recorder, storage, connectivity, and alarm communication issues.

• Investigate system outages, alarm events, and equipment failures and coordinate corrective actions.

• Support investigations through video retrieval, access-control reporting, and evidence preservation.

• Diagnose hardware, software, networking, low-voltage, and electrical issues affecting security systems.

• Serve as the primary liaison with security integrators, manufacturers, and service providers.

• Manage service requests, monitor repair progress, validate completed work, and ensure vendor performance standards are met.

• Review technical proposals, scopes of work, and project deliverables for accuracy and effectiveness.

Security Technology Lifecycle & Projects

• Lead and coordinate security system upgrades, hardware…