Housing and Social Services Coordinator

Starting Salary For Position Is Within $54,454.73 - $82,770.75 Annually Dependent On Qualifications

Come to a City that Builds Careers! As one of the largest cities in Broward County, the City of Hollywood provides an energetic, innovative and collaborative work environment for its employees. Want Top Notch Insurance? We offer low cost health insurance giving you the best value - Medical, Dental, Vision and Flexible Spending Plans. Need Work Life Balance? We have got you covered with a 4-Day Work Week and an Award Winning Wellness Program.

And We Don’t Stop There. The City of Hollywood provides a generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave. Repaying Student Loans? Employees at the City with 10 years of public service and on-time payments qualify for the Federal Student Loan Forgiveness Program. Let’s Partner Together and Come Grow with the City of Hollywood.

For more information about this position and our competitive pay, benefits package and pension plan, refer to this job posting or our City website at

Under direct supervision of the Community Development Manager or his/her designee, performs specialized duties to coordinate more effective social and mental health service distribution to Hollywood residents. The Social Services Coordinator is also responsible for developing programs that identify available resources suited to provide assistance to citizens requiring these services. The Social Services/Housing Services Coordinator also performs a variety of administrative duties relating to housing programs, including the housing rehabilitation program.

Duties include accepting and processing applications and interviewing applicants to determine eligibility for housing programs. Work is reviewed through observation and verbal and/or written reports for adherence to established regulations, policies and procedures.

• Creates and maintains a social services directory, which will serve as a comprehensive list of agencies that provide services.
• Identifies residents with social needs and coordinate appropriate services by tracking the proper agency and coordinating the contact between the resident and agency.
• Conducts individualized counseling. This counseling includes, but is not limited to, health care, child care, home purchase procedures, property care and maintenance, money management, and life skills. Direct residents to appropriate agency for assistance.
• Develops program policy and procedures in partnership with Police, Fire, Code Enforcement, Neighborhood Resource Specialist, Housing Rehabilitation staff and others for a centralized source of information for individuals in need.
• Organizes links to social service agencies best suited to provide assistance to citizens.
• Monitors service provider compliance with applicable standards of care.
• Provides technical assistance to neighborhood associations to enable grass roots groups to help direct residents to social services assistances.
• Reviews and interprets local, state, and federal housing laws, rules and regulations.
• Accepts applications for housing rehabilitation program. Interviews applicants to determine their eligibility for the program and verifies the accuracy and authenticity of information submitted; sets up applicant file; prioritizes and notifies applicants of status.
• Responds to inquiries about housing services programs from both existing and potential clients.
• Maintains and secures client information and records in accordance with applicable regulations.
• Composes letters and reports, establishes and maintains files, and performs a variety of administrative functions related to the efficient and effective delivery of services.
• Accepts applications for various housing programs, including housing rehabilitation program. Interviews applicants to determine their eligibility for the program and verifies the accuracy and authenticity of information submitted; sets up applicant file; prioritizes and notifies applicants of status.
• Prepares various mandated reports regarding program activities.
• Must effectively and positively…