Office Assistant

About the Role:

Join NEW ENGLAND WOOD FLOORS INC as an Office Assistant, where you'll play a vital role in supporting our dynamic team in Pembroke, MA. This position offers a great opportunity to contribute to a company known for its exceptional craftsmanship and customer service in the hardwood flooring industry.

• Manage daily office operations and ensure efficient administrative processes.
• Assist with scheduling appointments and coordinating meetings for the team.
• Handle incoming calls and provide excellent customer service to clients.
• Maintain organized filing systems and manage office supplies inventory.
• Prepare and process invoices, purchase orders, and other documentation.
• Support the team with data entry and maintain accurate records.
• Assist with marketing efforts, including social media updates and promotional materials.
• Collaborate with team members to improve office efficiency and workflow.

• High school diploma or equivalent; additional education in office administration is a plus.
• Proven experience as an office assistant or in a similar administrative role.
• Strong proficiency in MS Office Suite (Word, Excel, Outlook).
• Excellent communication skills, both written and verbal.
• Detail-oriented with strong organizational skills and the ability to multitask.
• Positive attitude and a willingness to learn in a fast‑paced environment.
• Ability to work independently as well as part of a team.
• Familiarity with the construction or flooring industry is a plus.

NEW ENGLAND WOOD FLOORS INC has been a trusted name in hardwood flooring for over 20 years, providing high‑quality products and exceptional service to our valued customers. Our commitment to craftsmanship and customer satisfaction has earned us a loyal client base, and our employees enjoy a supportive work environment where their contributions are valued and recognized.