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Hospitality & Tourism Hotel Front Desk Guest Services

Guest Relations Specialist - Luxury Front Desk & Upsell

Job in Penarth, Vale of Glamorgan, CF64, Wales, UK
Listing for: THE TALENT PEOPLE PTE. LTD.
Full Time position
Listed on 2026-06-01
Job specializations:
  • Hospitality / Hotel / Catering
    Hospitality & Tourism, Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading luxury hotel in the UK is seeking a Guest Relations Officer to provide professional and personalized front office experiences to international guests. Responsibilities include assisting with check-ins, managing feedback, and maximizing room revenue. The ideal candidate should possess a minimum of GCE 'A' Level or equivalent, 2 years' front office experience, and proficiency in relevant software. This position requires strong interpersonal skills and the ability to work in a multicultural team.
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