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Guest Experience Lead: Front Office & VIP Services
Job in
Penarth, Vale of Glamorgan, CF64, Wales, UK
Listed on 2026-06-02
Listing for:
CARLTON HOTEL (SINGAPORE) PTE LTD
Full Time
position Listed on 2026-06-02
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Guest Services
Job Description & How to Apply Below
CARLTON HOTEL (SINGAPORE) PTE LTD in Penarth is looking for a Front Office Manager to oversee all operations related to guest services including reception, concierge, and communication. The ideal candidate must have at least 3 years of experience in a similar role, a friendly disposition, and proficient knowledge of the PMS Opera system.
This role involves ensuring top-notch service for our guests, supervising staff, and handling complaints effectively, as well as participating in training programs to enhance service delivery.
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