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Guest Services Lead — Front Desk & Concierge
Job in
Penarth, Vale of Glamorgan, CF64, Wales, UK
Listed on 2026-07-30
Listing for:
EL DEVELOPMENT (VENTURES) PTE. LTD.
Full Time
position Listed on 2026-07-30
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
EL DEVELOPMENT (VENTURES) PTE. LTD. is seeking a Guest Services Executive to focus on customer service and foster relationships with other departments.
The role covers front desk operations, guest check-in/check-out, and concierge duties to ensure guests’ needs are met from arrival through departure. You will respond to guest feedback, manage room status with housekeeping, and assist with upselling opportunities while maintaining strict privacy and SOP adherence.
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