Patient Front Desk Specialist

Position: Patient Experience Front Desk Specialist

Job Summary And Responsibilities

As a Receptionist, you'll be the warm and welcoming face of our organization, ensuring every patient's journey begins and proceeds with comfort and efficiency.

Job Summary And Responsibilities

As a Receptionist, you'll be the warm and welcoming face of our organization, ensuring every patient's journey begins and proceeds with comfort and efficiency.

Your daily impact will involve expertly managing patient reception, coordinating essential administrative tasks, and leveraging technology to ensure seamless operations. You'll skillfully guide diverse patient populations, providing thoughtful assistance and ensuring they feel at ease and fully understand their care instructions.

To excel in this vital role, you'll bring exceptional interpersonal skills, a strong command of technology, and genuine compassion for patient well-being. Your adaptable and patient approach will be key in facilitating a positive and supportive experience for everyone who walks through our doors.

• Provides high level of hospitality and customer service by greeting and directing visitors, responding to inquiries of internal and external customers and generally performing as front face of organization.
• Coordinates incoming/outgoing mail and delivery services, which may include mail processing/sorting, coordination of special deliveries with other office staff, and/or vendor account administration.
• Provides clerical support to local staff as available and assigned (examples: basic document or spreadsheet development, collation, meeting material production and other administrative projects).
• Supports office supply ordering and inventory procedures as needed.
• Performs Front Desk file maintenance/retention, policy and procedure documentation and maintenance, and conducts training for back-up coverage.
• Distributes communications specific to local office/facility; maintains directories; and acts as local point of contact for employee activities.

Job Requirements

Preferred

• One of the following:
• High School Graduate General Studies and One year of customer service experience, clerical, or business-related experience
• High School GED General Studies and One year of customer service experience, clerical, or business-related experience
• High School Graduate General Studies and One year of customer service experience, clerical, or business-related experience
• High School GED General Studies and One year of customer service experience, clerical, or business-related experience

Where You'll Work

CHI St. Anthony Hospital is a 25 bed, licensed for 49, faith-based, acute care, level four trauma, critical access hospital and healthcare campus serving the Pendleton, Oregon area for more than 100 years. We are committed to the highest quality of patient care and safety; and to strengthening our community through wellness education. CHI St. Anthony Hospital is designed specifically to ensure that our physicians, nurses, and healthcare professionals can continue to provide extraordinary care for our patients.

The 103,000 square foot hospital features 4 operations rooms, 11 emergency rooms, 30 private patient rooms, and the latest medical equipment. St. Anthony Hospital has plenty of room to grow as needed by the community and will continue to provide the safest quality of care possible. St. Anthony Hospital was also named one of the top patient experience hospitals in 2021.

CHI St. Anthony is a member of Common Spirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services-all recognized for quality, safety and service. To learn more go to (Use the "Apply for this Job" box below)..org

Pay Range

$19.25 - $24.94 /hour#J-18808-Ljbffr