Bowling Arcade Lane Attendant

WAGE RANGE: 15.00-$16.00

OPEN UNTIL FILLED: IST PULL DATE: JUNE 4, 2026

JOB SUMMARY

Responsible for providing pleasant and efficient customer service to bowling center customers, and maintaining the sanitation and cleanliness of the bowling center.

ESSENTIAL JOB FUNCTIONS:

* Provide bowling guests with efficient, courteous customer service.

* Maximize the utilization of lanes and equipment through efficient control of customer flow.

* Assists with tournaments and special events/promotions.

* Perform maintenance of Bowling Center equipment and assist customers as needed. Clean and maintain proper conditions of lanes and approach areas.

* Works with the other departments on promotions, property needs, and any food and beverage accommodations requested.

* Assists the Banquet team with events held in the adjoining event space when needed.

* Perform routine maintenance and cleaning of pinsetters and auto-scoring equipment.

* Clean bowling lanes, gutters, and ball return areas.

* Retrieve, transport, and store parts and supplies.

* Maintain organization and cleanliness of storage areas.

* Maintain cleanliness of the arcade area.

* Keep arcade merchandiser games stocked with products.

* Address any customer-related issues in the arcade.

* Assist techs as needed with repair duties.

* Follow safety procedures, related equipment operational procedures, and the use of chemicals.

* Inspect bowling facilities and public areas for cleanliness and appearance daily.

* Ensures that the Policies and Procedures of Wildhorse Resort & Casino are followed.

* Ensures compliance with Tribal, State, and Federal regulations.

* Ensures control/protection of company assets.

* Must be willing to work nights, weekends, and holidays as required.

* Other related duties as operational needs require, or as needed.

PROMOTE WRC QUALITY SERVICE STANDARDS:

SAFETY:
Ensuring a safe experience by protecting the welfare of all.

INTEGRITY:
Expecting personal accountability at every level.

COURTESY:
Creating an exceptional customer service experience for everyone.

TEAM:
Functioning together to create a cooperative and positive experience.

SHOW:
Providing flawless experience
-a clean and cared-for resort.

SUPERVISORY AUTHORITY:

* As delegated

SIGNATORY ABILITY:

* None

ACCESS TO SENSITIVE AREAS:

* None

MINIMUM QUALIFICATIONS:

* Six (6) months experience in a customer service position.

* Strong computer aptitude and skills: to operate independently in multiple software programs.

* High School Diploma/GED OR 10 years' experience OR current student 16-18 years of age.

* Effective communication skills, to express self verbally and in writing, and strong interpersonal skills.

* Flexible schedule to work evenings, weekends, and holidays.

* Perform routine maintenance work: sitting at a workstation, performing repetitive motions of arms, wrists, hands, and fingers; maneuvering throughout the facility monitoring operations, including walking up/down stairs, using a ladder up to 10 feet, and demonstrating proper safety practices with bending, lifting, and maneuvering equipment and materials.

* Requires a criminal history background check.

* Must be at least 16 years of age.