Team Member - Vision Pendleton

Vision Pendleton, 1815 SW Emigrant Ave, Pendleton, OR 97801, USA

Are you passionate about eye care and making a real difference in patients' lives? Join our team as a Team Member and help provide top-tier care while creating a seamless patient experience. This is your opportunity to work alongside skilled optometrists, develop your technical expertise, and become part of a team that truly values both eyes and the people behind them!

What You’ll Do:

• Ensure smooth patient flow by coordinating appointments and managing office communications including phone lines, text messages, and email inbox
• Verify vision insurance eligibility when scheduling exams.
• Check patients in and out, ensure they have their paperwork filled out, and take their payment
• Assist optometrists in delivering outstanding patient care, from pre-screening to post-exam follow-up
• Perform diagnostic tests, gather patient medical histories, and assist in educating patients about their vision benefits
• Guide patients in contact lens training, insurance verification, and scheduling their next visit
• Work closely with your team to meet individual and collective goals for optimal patient care and satisfaction

What We’re Looking For:

• 1+ year of experience in customer service (optometric experience preferred but not required)
• Excellent communication skills, both verbal and written, with the ability to educate and connect with patients
• Strong organizational and time management abilities—you’ll be multitasking in a fast-paced environment
• Team-oriented with a passion for self-improvement and a desire to learn new skills
• Detail-focused and capable of documenting patient exams and procedures with accuracy
• Flexibility to accommodate changing schedules as needed and a proactive attitude toward team success

Why You’ll Love Working Here:

• Opportunities for growth – Whether you're looking to expand your clinical skills or move into leadership, there’s room for you to grow and advance.
• Comprehensive training – We’ll equip you with the skills to succeed, even if you’re new to optometry!
• A dynamic team environment where your contributions matter and your growth is supported.
• Great benefits and a positive work-life balance to ensure you thrive both professionally and personally.