Medical Office Support, Pendleton Urgent Care

Pendleton, OR

Pendleton Urgent Care, of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full time position. The role requires a collaborative, team-oriented approach and a willingness to support the needs of our patients and the team.

Monday–Friday, 7:30 AM–6:30 PM;
Saturday–Sunday, 9:00 AM–5:00 PM (Schedule varies week to week)

• Greet, screen, and schedule patients.
• Enter accurate patient information into electronic health records and other platforms.
• Perform clerical duties related to clinical service and other medical receptionist duties.
• Prepare and process correspondence.
• Answer routine medical administrative inquiries.
• Handle high volume of reception duties, including answering and screening telephone calls, relaying messages, questions, and information between patients and clinicians.
• Obtain, verify, and update patient information and provide support to patients and medical staff.
• Assist in medical record maintenance, including retrieving and sending records as required by state and federal laws.
• Ensure scheduling accuracy for provider and patient time.
• Contribute to internal communication via multiple software programs.
• Maintain files and assist in establishing office systems.
• Assist in the care and maintenance of office equipment.

• Greets, screens, and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.

• Medical, Dental, Vision with In‑Network & Custom Network discounts
• 401(k) with discretionary employer match
• Paid Time Off
• Free clinical diagnostic laboratory testing performed in‑house

• High school diploma or general education degree (GED).
• Minimum 1 year (preferred 2+ years) of medical front‑office experience in a high‑volume setting.
• Strong understanding of medical terminology and insurance processes.
• Excellent customer service, communication, and multitasking skills.
• Proficiency with electronic health record (EHR) systems.
• High attention to detail and ability to maintain patient confidentiality.
• Reliable, punctual, and able to work effectively independently and as part of a team.

Manual dexterity for office machine operation, stooping, bending, and mobility for errands. Regularly lift and/or move up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds. Work performed in an office environment with frequent interaction with staff and patients.

Praxis Health is an equal opportunity employer. As set forth in Praxis Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.