Medical Office Support, Pendleton Urgent Care

Pendleton, OR

Pendleton Urgent Care
, of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills.

Monday–Friday, 7:30 AM–6:30 PM;
Saturday–Sunday, 9:00 AM–5:00 PM;
Schedule varies week to week.

• Greet, screen, and schedule patients.
• Input patient information into electronic health records and other support services platforms.
• Perform clerical duties related to clinical service, including correspondence, routine medical administrative inquiries, and maintaining patient records.
• Answer and screen telephone communication, relay messages, questions, and other relevant information between patients and clinical team.
• Obtain, verify, and update patient information and provide support services to patients and medical staff.
• Assist in medical record maintenance, including retrieval and dispatch to offices and individuals per state and federal laws.
• Ensure scheduling accuracy and efficient use of provider and patient time.
• Contribute to internal communication via multiple software programs and maintain office files and systems.
• Assist in the care and maintenance of office equipment.
• Perform medical receptionist duties as necessary.

• Medical, Dental, Vision with In-Network & Custom Network discounts
• 401(K) with discretionary employer match
• Paid Time Off
• Free clinical diagnostic laboratory testing performed in-house

• High school diploma or GED.
• Minimum 1 year (preferred 2+ years) of medical front office experience in a high-volume setting.
• Strong understanding of medical terminology and insurance processes.
• Excellent customer service, communication, and multitasking skills.
• Proficiency with electronic health record (EHR) systems.
• High attention to detail and ability to maintain patient confidentiality.
• Reliable, punctual, and able to work effectively both independently and as part of a team.

Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Stress can be triggered by multiple staff demands and deadlines.

Work is performed in an office environment. Involves frequent contact with staff and patients.

As set forth in Praxis Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.