FB Banquet Server

WAGE RANGE: $14.50

OPEN UNTIL FILLED: 1ST PULL DATE, JANUARY 19, 2026

JOB SUMMARY

Responsible for providing efficient, personable service for banquets booked at WRC, including set-up, attractive food display and proper food handling maintenance, beverage service, and providing attentive service to guests' dining needs.

ESSENTIAL JOB FUNCTIONS:

* Ensures customer satisfaction through prompt, efficient, and friendly service, placing the customers' service needs first.

* Responsible for proper food handling, ensuring that food is stored and maintained at appropriate temperature.

* Assists Banquet Captain with banquet set-up as outlined in the guest contract, including table settings, seating, theming, etc., to include setting up tables and chairs.

* Performs routine set-up, including setting tablecloths, linens, silverware, glassware, place settings, dinnerware, etc., according to service standards.

* After the event, promptly assists with take down and clean up.

* Throughout banquet service, maintains a neat, clean, and organized flow at assigned station.

* Accepts payment for beverages, accurately processing in the POS system.

* Keeps Supervisor apprised of operational concerns including recipes, inventory, and supply needs.

* Makes sure all storerooms are clean, organized, and secured.

* Reports any health standards or safety needs immediately to Supervisor

* Promotes internal guest service standards with courteous and respectful behavior with co-workers. Maintains a cooperative, positive attitude with an emphasis on teamwork.

* Complies with regulatory laws, employee handbook, department policy and procedures, safety codes, etc.

* Other duties as assigned.

PROMOTE WRC QUALITY SERVICE STANDARDS:

SAFETY:
Ensuring a safe experience by protecting the welfare of all.

INTEGRITY:
Expecting personal accountability at every level.

COURTESY:
Creating an exceptional customer service experience for everyone.

TEAM:
Functioning together to create a cooperative and positive experience.

SHOW:
Providing flawless experience
-a clean and cared-for resort.

ACCESS TO SENSITIVE AREAS:

* POS system.

* Food & Beverage storage area.

MINIMUM QUALIFICATIONS:

* Six (6) months of customer service experience.

* Demonstrates interpersonal skills and abilities that promote positive guest service.

* Effective communication - good auditory acuity, able to respond to questions and provide information.

* Need to stand or walk for long periods; performs routine bending and lifting of product up to 20 lbs.; performs repetitive motions of arms, hands, wrists, and fingers; stretch, lift, and maneuver furniture and equipment up to 50 lbs.; works in a varied hot, cold, and noisy environment.

* Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.

* Possesses an energetic, motivated personality.

* Must be able to work in a team environment.

* Flexible schedule must be able to work evenings, weekends, and holidays.

* Possess or obtain a Food Handler Certification and an OLCC card within 30 days of employment, with permit application submitted by first day of employment.

* Requires a High-Security Gaming license clearance.

* Must be at least 21 years of age.

PREFERRED QUALIFICATIONS:

* Previous banquet server, catering, or restaurant waiter experience.