House Person - Oxford Suites Pendleton

Oxford Suites Pendleton is Under New Leadership!

We're growing our team and looking for passionate, dependable people who are ready to be part of an exciting new chapter at Oxford Suites Pendleton.

Whether you have experience in hospitality or are looking to start a new career, we'd love to meet you! We're hiring for multiple positions throughout the hotel and are looking for team members who:

• Have a passion for providing outstanding guest service.
• Take pride in their work and pay attention to detail.
• Are dependable and enjoy working as part of a team.
• Have a positive attitude and a willingness to learn.
• Want to help create an exceptional experience for every guest, every stay.

August 6 & 7 at the Oxford Suites Pendleton 7:00 AM – 12:00 PM 2:00 PM – 6:00 PM

Join us for our two-day hiring event where you'll have the opportunity to interview with our leadership team and receive on-the-spot hiring opportunities for qualified candidates.

Come ready to interview, learn about our open positions, and discover what makes Oxford Suites Pendleton a great place to build your career.

We can't wait to meet you and welcome you to the team!

What We Offer:

Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties—because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities

Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together!

Position Summary:

The primary responsibility of the House Person is to maintain and sanitize the public areas of the hotel, respond to guest requests, and may provide guest transportation. Public areas include the hotel lobby, restrooms, gift shop, guest laundry area, employee break room, pool area, exercise room, business center, stairwells and hallways, outside entrances, and parking. This position may be responsible for transporting guests to and from the airport or other requested destinations.

Essential Duties & Responsibilities:

All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Public Area Cleaning and Sanitizing (70%):

• Perform daily and ongoing cleaning of public areas, including the lobby, restrooms, gift shop, guest laundry area, employee break room, pool area, exercise room, business center, stairwells, hallways, outside entrances, and parking areas
• Ensure all areas are clean, orderly, dusted, vacuumed, and trash is removed
• Maintain outside areas by picking up trash, cleaning ashtrays, and policing the dumpster area
• Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants
• Empty room attendant carts of soiled linen and trash
• Clean and remove spots from corridor walls and doors; polish and clean mirrors, room numbers on guest room doors, and elevator doors
• Maintain the cleanliness of the hotel van and comply with all food safety, sanitation, safety standards, and security procedures
• Report any maintenance repairs as needed

Perform all tasks in compliance with federal, state, and local food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.

Guest Relations (20%):

• Greet guests with warmth and hospitality, providing directions and assistance as needed
• Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations
• Escort guests to rooms if requested, manage luggage, and deliver supplies, flowers, and packages
• Transport guests using a company vehicle when necessary

Other Duties (10%):

• Maintain hotel reader boards, stock the gift shop (if applicable), assist with meeting room setup, and communicate…