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Tier 1 Help Desk Specialist: Fast-Paced IT Support & QA
Job in
Pendleton, Umatilla County, Oregon, 97801, USA
Listed on 2026-05-30
Listing for:
UNAVAILABLE
Full Time
position Listed on 2026-05-30
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests via phone, email, or self-service portal. This role is crucial in delivering quality support service aligned with Cayuse's values.
The ideal candidate will handle end-user communication, create and document tickets, and provide essential support by ensuring timely resolution of incidents. The position requires at least a High School diploma and familiarity with ticketing software.
Additional benefits include medical coverage, retirement savings, and paid time off.
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