Hardware Customer Service Representative

Landscapers Supply, Inc.

Department: Hardware

Job Title: Hardware CSR

Reports To: Store Manager

Full/Part Time: Part

Direct Reports: No

Salary/Wage: Based on Experience

We are a fast growing Company with 8 current locations. We are looking for a Hardware Customer Service Representative who wants to grow with us! Our South Carolina locations are all in the upstate area—located in:
Seneca, Pendleton, Greenville, Anderson, Easley, Simpsonville, Greer, and one Georgia location in Augusta, with potential new store locations. We are looking for a motivated Hardware Customer Service Representative for our Augusta location that has experience in growing our business while truly has a passion for our Customers.

Landscapers Supply is a locally owned, full‑service supplier providing hardware, yard materials, and professional‑grade power equipment in one convenient location. Serving contractors and homeowners across the Upstate of South Carolina and now Augusta, Georgia for over 30 years, the company is known for its knowledgeable team, quality products, and reliable service. With eight locations and growing, Landscapers Supply offers expert support, competitive pricing, and comprehensive solutions to help customers build and maintain exceptional outdoor spaces.

Landscapers Supply is dedicated to fostering a collaborative and professional work environment for our team members.

At Landscapers Supply, we take pride in revolutionizing the traditional shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts. Our stores offer a unique spin on traditional mom-and-pop hardware stores by providing a full line of commercial‑grade power equipment, bulk landscaping materials, and a full‑service power equipment shop along with a complete line of Hardware. With multiple locations in the Upstate of South Carolina, we cater to homeowners and professionals alike who seek better quality, service, and selection.

As our Hardware CSR, you will play a critical role in supporting Landscapers Supply’s ability to serve our customers with the smile and expertise they expect from our stores. As a Hardware Customer Service Representative (CSR) at Landscapers Supply, you are the friendly face and knowledgeable voice our customers rely on. Your role is essential in creating a welcoming experience, providing expert guidance, and ensuring each customer leaves with the solutions they need for their home or professional projects.

With your positive attitude and dedication to exceptional service, you’ll help maintain our reputation as the go‑to resource for homeowners and professionals alike.

• Greet and listen to customers
• Identify needed products and provide professional solutions
• Check out customers at the cash register
• Contact customers for pickup orders
• Stock, organize and clean the Hardware department
• Complete inventory counts, in‑between serving customers

• Basic knowledge of tools and hardware
• Ability to have positive and friendly interactions with customers
• Ability to be organized and calm in a fast‑paced environment
• Ability to have clear communication with colleagues

• Experience working in a hardware/retail store

• Ability to lift and handle up to 50 lbs.

• Health/Dental Insurance
• Paid time off
• Paid holidays
• 401(k) matching
• Closed on Sundays
• Employee discount
• Professional development
• Opportunities for advancement