Direct Support Professional

We are seeking a dedicated Caregiver / Direct Support Professional in Penn Hills, PA.

Location: Pennsylvania

Work Location: Field-Based

Schedule: Flexible

FLSA Status: Non-Exempt under the Fair Labor Standards Act (FLSA) and applicable Pennsylvania law

One Well Health Care and its affiliate, One Well of Pennsylvania LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered care that promotes dignity, independence, and inclusion across community and home settings.

The Direct Support Professional (DSP) provides hands-on, person-centered support to individuals with Intellectual and Developmental Disabilities (IDD) in home and community-based settings. This role supports daily living activities, skill development, health and safety monitoring, and community inclusion while promoting independence, dignity, and overall well-being.

The DSP works directly with individuals served to implement individualized service plans (ISP/IPP) and behavior support strategies under the guidance of the Program Specialist and interdisciplinary team. This position focuses on direct care delivery and does not carry supervisory, hiring, or disciplinary authority.

The Direct Support Professional (DSP) provides consistent, respectful, and high-quality support in accordance with each individual’s care plan. This role includes assisting with personal care and daily living activities; supporting meal preparation, nutrition, mobility, and medication assistance as authorized; implementing behavior support strategies; and monitoring health, safety, and emotional well-being. The DSP promotes independence, stability, and community participation by maintaining structured routines, supporting employment or vocational activities, assisting with transportation to appointments or community outings, and providing household support related to care needs.

Additional responsibilities include participating in trainings and team meetings, maintaining accurate and timely documentation, and providing flexible support during staffing shortages or special program needs in compliance with all regulatory and organizational standards.

The DSP must comply with all applicable federal, state, and program-specific regulations, including Pennsylvania IDD waiver requirements, provider licensing standards, individual service authorizations, HIPAA, and all One Well Health Care policies and procedures.

The DSP has access to protected health information (PHI) and sensitive personal data. Strict confidentiality must be maintained at all times in accordance with HIPAA, state privacy laws, and company confidentiality policies. Unauthorized disclosure may result in disciplinary action up to and including termination.

Required documentation includes daily service notes with GPS verification, behavioral observations, incident and special incident reports, attendance and shift verification, and any additional records required to demonstrate compliance with care plans and regulatory standards. All documentation must be accurate, complete, and submitted within required time frames.

High school diploma or equivalent.

Preferred:

• Prior experience in caregiving, home health, or direct support for individuals with IDD
• Experience working in community-based or residential support settings

• Ability to use electronic documentation and EVV systems
• Basic computer skills, including email and mobile applications
• Ability to follow…